Artwork Set Up Fee for Custom Products
Artwork Set Up Fee for Custom Products
All custom products require an artwork set up fee.
The artwork set up fee is to help cover the time that goes into drawing the artwork of your pets that then gets turned into your favourite products. The set up fee DOES NOT cover all of the time spent to create the artwork but is kept as low as possible to help you be able to have your pets made into something unique.
ARTWORK SET UP FEE DOES NOT INCLUDE DIGITAL FILES
If you wish to have a digital file of the artwork, please purchase a digital pet portrait along with the products you wish to turn the artwork into.
Please choose carefully your artwork set up fee as prices vary based on whether you want a proof before product is made along with revisions.
The artwork set up fee includes a maximum of 5 pets.
The artwork set up fee covers personal use only.
The artwork set up fee IS REQUIRED for all custom products to be made. If the artwork set up fee is NOT PAID with your custom order, an invoice for the artwork set up fee will be sent and your order will be on hold until it is paid.
The artwork set up fee is payable once per design and kept of file for re-ordering of your favourite products or getting new ones made. If you have previously had artwork created via a custom product or digital pet portrait and want to use that artwork on custom products, you do not need to pay the artwork fee again. Please provide the name it was previously ordered under and if possible the order number to have the artwork used.
I would love to see you with your Pugs & Co goodies! Be sure to post your hauls to our Instagram, Facebook, and Facebook group! You can tag us on Instagram with @shoppugsandco and use the hashtag #shoppugsandco!
Shipping
Shipping
All orders are shipped via Australia Post tracked shipping under our flat rate shipping within Australia. If you placed an order containing made to order items, please note your entire order will be shipped when all made to order products are ready.
When orders are booked with Australia Post, you will receive an email with the tracking number so you can monitor the delivery of your order.
Colours
Colours
We pride ourselves on making sure our photography is as accurate to the real product as possible, but please keep in mind that colours may vary slightly from what is visible on your monitor to what you receive in real life.
Artwork
Artwork
All of our designs feature ORIGINAL and UNIQUE artwork created by and/or for Pugs & Co. All items and designs are for personal use only and are not to be copied, imitated, resold, or redistributed without written permission.